Unpacking the Latest in Borrower Behavior

Unpacking the Latest in Borrower Behavior

In late 2025, consumer credit landscapes reflect stark contrasts. New data unveils shifting risk, digital adoption surges, and early stress signals—guiding lenders and borrowers alike.

Macro Trends in Credit Risk Polarization

Between 2024 and 2025, we see a strong divergence in credit risk as the share of super prime borrowers climbs to 40.9%—a notable rise from 37.1% in 2019. Meanwhile, the subprime segment has reverted to pre-pandemic levels at 14.4%, underscoring how relief measures once compressed risk temporarily.

The contraction of middle tiers—prime and near-prime—reveals deepening polarization. As economic pressures persist, households with robust credit profiles pull further ahead, while those on the margins face renewed vulnerability.

Delinquencies and Credit Health Improving

Even with polarized credit tiers, overall delinquency metrics have improved. Consumer-level accounts past 90 days stand at 2.37% in Q3 2025, down from 2.44% a year prior. Personal loan delinquencies (60+ days) are stable at 3.52%, showing resilience despite higher origination volumes.

  • Subprime segment delinquency eased to 11.4% in 2025 from 11.9% in 2024.
  • Aggregate credit health strengthened amid cautious borrowing.
  • Record balances pressure budgets but encourage on-time payments.

Overall, Americans carry an average credit balance of $106,000—record high average credit balances—up 1.4% year-over-year, signaling both robust access to credit and potential fragility in leaner economic times.

Product-Specific Insights: Unsecured Loans, Mortgages and Auto

Unsecured personal loans have surged, with 6.9 million originations in Q2 2025—a 26% increase. Growth is driven by subprime and near-prime borrowers, whose applications rose 35% and 26%, respectively. Fintech lenders now account for over 40% of new personal-loan volume, reflecting digital channels’ growing appeal.

Mortgage markets see renewed activity: originations climbed 8.8% year-over-year in Q2, and 101% more rate/term refinances. Yet delinquencies (60+ days) ticked up to 1.36% from 1.24%, with FHA and VA loans showing heightened stress. Early-stage delinquencies among borrowers with scores over 660 also rose.

In auto financing, the mix has stabilized to pre-pandemic norms—43% new and 57% used. Monthly payments increased to $769 for new cars and $538 for used, up 3.0% and 3.3%, respectively. These trends highlight a balanced market, though the end of EV tax credits in September 2025 may shift future demand.

Demographics and the Digital Borrower

Young consumers are reshaping the credit landscape. An impressive 82% of Gen Z and 62% of younger millennials are ready to switch banks for superior digital experiences. Their comfort with fintech products has fueled expansion in unsecured and home-equity lending, challenging incumbents to innovate.

Daily mobile banking usage reaches 34% of consumers, while 17% indicate likely institution changes in 2025 based on technology and service standards. Lenders catering to these cohorts find opportunities in personalized, app-centric offerings.

Lender Strategies: AI, Marketing and Digital Engagement

To capture shifting borrower segments, institutions deploy data-driven analysis of trends and predictive analytics. Advanced credit-scoring models and faster decision engines refine risk assessment, enabling expansion of targeted "buy boxes" for approval where appropriate.

Direct marketing campaigns—"invitations to apply"—have surged, focusing on specific credit tiers with tailored offers. Agile fintech firms leverage these tactics to seize market share as some traditional lenders retreat from riskier segments.

Emerging Risks and Early Stress Signs

Despite overall stability, early signals of stress appear among prime and super prime mortgage holders. Delinquency rates at 30–59 days have trended upward since early 2025, warranting close monitoring. Rising living costs and elevated debt loads could amplify vulnerabilities if economic headwinds intensify.

Households exposed to high rent or medical expenses face mounting pressure. The average consumer’s five-year high debt load underscores potential resilience limits, especially amid rate hikes or unexpected shocks.

Regulatory Landscape and Consumer Trust

Borrower confidence hinges on trust and transparency. Consumers now demand clear communication and fair access, particularly as fintech innovations proliferate. Regulatory scrutiny is intensifying around equitable lending practices and the consumer impacts of algorithmic decisioning.

Lenders must navigate evolving guidelines while upholding strong relationships. Equitable access in mortgage and personal lending remains a focal point, shaping product design and compliance efforts.

Key Metrics at a Glance

As we move into 2026, understanding these multifaceted borrower behaviors is critical. Lenders equipped with timely data, agile strategies, and a commitment to trust will navigate this polarized credit environment successfully. Borrowers, too, can leverage insights to manage debt wisely and secure favorable terms in an evolving market.

By Giovanni Medeiros

Giovanni Medeiros